SUCCESS STORY

How Tiba + Marl turned resale into a revenue driver

Overview

The challenge

Tiba + Marl needed a way to support customers as their needs evolved while preventing resale on third-party sites from cannibalising sales.

The result

Results: With Continue, the brand launched a resale marketplace that drives customer lifetime value, extends the life of every product, and provides a smarter solution for excess stock.

higher spend from preloved sellers

of excess inventory sold

months average ownership time before resale

Why it works

Supporting evolving customer needs

Tiba + Marl designs practical yet stylish bags for parents, including nappy and buggy bags. As children grow, parents’ needs change too. Resale gives them an easy way to pass on products they no longer need and invest in something more relevant to their current life stage.

Protecting brand value

The team noticed growing resale activity on platforms like Vinted, which risked cannibalising sales and diluting the brand. By launching resale in-house, Tiba + Marl turned this behaviour into an additional revenue stream while gaining valuable customer insights.

Making the most of every product

Resale helps Tiba + Marl extend the life of each item, reducing waste and ensuring products stay in circulation longer. It also provides a smarter outlet for excess stock, offering an alternative to heavy discounting while protecting brand image.

Anna Tizard, Co-founder of Tiba + Marl

"Resale felt like a natural next step for us. It gives our bags a second life, keeps customers engaged, and aligns with everything we stand for."

Why Continue?

Peer-to-peer model customers know

Tiba + Marl’s community was already buying and selling on Vinted and eBay. Continue made it simple to harness that behaviour in a branded space the brand controls.

Smarter stock management

Excess stock can be sold directly on the resale marketplace, setting it apart from new collections while preserving brand positioning.

Operationally light

With a lean team, Tiba + Marl needed resale without overhead. Continue handles logistics, customer support, and infrastructure so the team can focus on growth.

Summary

Tiba + Marl’s resale marketplace is more than a platform for second-hand bags. It supports evolving customer needs, protects brand equity, and unlocks revenue from excess stock. Powered by Continue, it keeps products in circulation longer while driving growth and loyalty.

Want to turn resale into loyalty gold?